ECS UK Ltd and its subsidiaries respect your privacy. This Privacy Statement informs you of our privacy practices and of the choices you can make about the way your information is collected online and how that information is used. This statement is readily available on our home page and at the bottom of webpage on our website.
1. Sites Covered By This Privacy Statement
We may also provide social media features on our website that enable you to share ECS UK Ltd information with your social networks and to interact with ECS UK Ltd on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand the information that could be shared by those sites.
2. Collection Of Personal Information
To serve you better and understand your needs and interests, ECS UK Ltd collects, exports, and uses personal information with adequate notice and consent, along with required filings with data protection authorities, when applicable. For example, when you order products or services, apply for instant credit, request information, subscribe to marketing or support materials, register yourself or your products, enter contests, participate in surveys or apply for a job at ECS UK Ltd, we will ask you to provide personal information to complete these transactions. The types of personal information you provide to us on these pages may include contact information such as your name, address, telephone number, and email address; financial information such as your credit card number; and other unique information such as user IDs and passwords, billing and transaction information, product and service preferences, contact preferences, educational and employment background, and job interest data. If you apply for instant credit, we may ask you to provide additional sensitive personal information. This information will be used by our financial services providers in determining whether to extend you credit.
If you choose to use a tell-a-friend program on our site, we will ask you for your friend’s e-mail address or mobile phone number and automatically send your friend a one-time message inviting your friend to visit the site. ECS UK Ltd uses and stores this information only for the purpose of sending this one-time message.
If you post, comment or share personal information, including photographs, to any public forum on an ECS UK Ltd site, social network, blog, or other such forum, please be aware that any personal information you submit can be read, viewed, collected, or used by other users of these forums, and could be used to contact you, send you unsolicited messages, or for purposes that neither you nor ECS UK Ltd have control over. ECS UK Ltd is not responsible for the personal information you choose to submit in these forums.
In addition to the information you provide, ECS UK Ltd may also collect information during your visit to our website through our Automatic Data Collection Tools, which include Web beacons, cookies, embedded Web links, and other information-gathering tools. These tools collect certain traffic information that your browser sends to a website, such as your browser type and language, access times, and the address of the website from which you arrived . They may also collect information about your Internet Protocol (IP) address, click stream behaviour (i.e. the pages you view, the links you click, and other actions you take in connection with ECS UK Ltd websites or “powered by” websites) and product information. An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers use IP addresses to communicate on the Internet, allowing users to browse and shop. ECS UK Ltd may also use some of these Automatic Data Collection Tools in connection with certain emails sent from ECS UK Ltd and therefore may collect information using these tools when you open the email or click on a link contained in the email.
ECS UK Ltd also collects information from commercially available sources that it deems credible. Such information may include your name, address, email address and demographic data. The information ECS UK Ltd collects from its commercial sources may be used along with the information ECS UK Ltd collects when you visit ECS UK Ltd’s websites. For example, ECS UK Ltd may compare the geographic information acquired from commercial sources with the IP address collected by Automatic Data Collection Tools to derive your general geographic area.
3. How We Use Your Information
The information ECS UK Ltd collects to understand your needs and interests helps ECS UK Ltd deliver a consistent and personalised experience. For example, ECS UK Ltd may use your information to
- Assist you in completing a transaction or order;
- Prevent and detect security threats, fraud or other malicious activity;
- Communicate with you about products and services;
- Provide service and support;
- Update you on new services and benefits;
- Provide personalised promotional offers;
- Select content to be communicated to you;
- Measure performance of marketing initiatives, ads, and websites “powered by” another company on ECS UK Ltd’s behalf;
- Allow you to participate in contests and surveys;
- Contact you regarding ECS UK Ltd products or services;
The testimonials posted on our Web site are only posted with the expressed permission of the individual or company who provided that testimonial.
Credit card information is used only for payment processing and fraud prevention. Credit card information and other sensitive personal information required to process a credit decision is not used for any other purpose by our financial services providers or ECS UK Ltd and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.
4. How We Share Your Information
ECS UK Ltd will not sell, rent or lease your personal information to others except as described in this Statement. ECS UK Ltd shares personal information in the following ways:.
ECS UK Ltd retains service providers and suppliers to deliver complete products, services and customer solutions and to assist ECS UK Ltd with marketing and communication initiatives. These providers and suppliers include, for example, credit card processors, providers of customer support and live-help, marketing, email service providers, automated data processors, and shipping agents. Suppliers and service providers are required by contract to keep confidential the information received on behalf of ECS UK Ltd and may not use it for any purpose other than to carry out the services they are performing for ECS UK Ltd.
Except as described in this Statement, ECS UK Ltd will not share the personal information you provide to ECS UK Ltd with non-ECS UK Ltd third parties without your permission, unless to: (i) respond to duly authorised information requests of police and governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) investigate and help prevent security threats, fraud or other malicious activity; (iv) enforce/protect the rights and properties of ECS UK Ltd or its subsidiaries; or (v) protect the rights or personal safety of ECS employees and third parties on or using ECS UK Ltd property.
Circumstances may arise where, whether for strategic or other business reasons, ECS UK Ltd decides to sell, buy, merge or otherwise reorganise businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers. It is ECS UK Ltd’s practice to seek appropriate protection for information in these types of transactions.
5. Children’s Privacy
ECS UK Ltd does not knowingly collect information from children under the age of 13 and does not target its websites to children under 13. We encourage parents and guardians to take an active role in their children’s online activities and interests.
6. Subscription Communications
Subscription communications include email newsletters, software updates, etc. that may be expressly requested by you or which you consented to receive. After you request such communications, you may opt out of receiving them by using one of the following methods:
- Select the email “opt out” or “unsubscribe” link, or follow the opt-out instructions included in each email subscription communication.
- To unsubscribe from messages delivered to mobile devices, reply to the message with the words “STOP” or “END”.
- Return to the Web page(s) where you originally registered your preferences and follow the opt-out instructions.
- Please be aware that when you opt out of receiving certain subscription communications, it may affect the services you have chosen to receive from ECS UK Ltd where accepting the communications is a condition of receiving the services.
7. Access To & Accuracy Of Your Information
ECS strives to keep your personal information accurately recorded. We have implemented technology, management processes and policies to help maintain data accuracy. ECS UK Ltd provides individuals with reasonable access to personal information that they provided to ECS UK Ltd and the reasonable ability to review and correct it or ask for anonymity, blockage, or deletion, as applicable. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your data. To view and change the personal information that you directly provided to ECS UK Ltd you can return to the Web page where you originally submitted your data and follow the instructions on that Web page.
ECS UK Ltd takes seriously the trust you place in us. To prevent unauthorised access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, ECS UK Ltd utilises appropriate physical, technical and administrative procedures to safeguard the information we collect.
When collecting or transferring sensitive information such as credit card information we use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. The personal information you provide us is stored on computer systems located in controlled facilities which have limited access. When we transmit highly confidential information (such as credit card number or password) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Credit card numbers are used only for processing payments and are not used for other purposes. As part of real-time payment processing, ECS UK Ltd subscribes to a fraud management service. This service gives you and ECS UK Ltd an extra level of security to guard against credit card fraud and to protect your financial data.
8. Changes To This Statement
If we change our privacy statement, we will post the revised statement here, with an updated revision date. If we make significant changes to our statement, we may also notify you by other means, such as sending an email or posting a notice on our home page.